My humble set up. Love my Taylor guitar and the discipline of practice and working toward mastery.
Team Training as Music Lessons
If you really want your team training to make a difference . . . fashion them after music lessons . . . not school.
Remember music lessons? You go, have a 30 minute “lesson,” get your assignment, and go home to practice, hopefully daily, some exercise, technique or mastering a piece of music. Similar, but critically different, than the experience of school—at least as I experienced it—where much of the time the focus was on imparting information—through a lecture for example—where the goal was to master content and demonstrate that through regurgitating it on a test. (BTW: I realize that modern didactic approaches are trying to address this singular approach . . . through recognizing different learning styles and more comprehensive teaching processes . . . but let’s allow the simple duality for the same of drawing, what I think is, an important distinction.)
Two Distinct Approaches
Think about the differences in these two approaches . . .
Music Lessons Classroom
Focus is on skill acquisition. Focus on imparting information.
Short, repetitive instruction and daily practice. Lectures, homework and testing.
Narrow focus: scale, song, technique. Broad focus: history, terminology, theory
Emphasis on practice. Emphasis on teaching.
Outcome: improved skills. Outcome: content mastery.
Moving from “School” to “Lessons”
To often, team training is modeled more on a “school” platform instead of a “music lesson” style. I worked for a time for an organization that had an internal “university” for training. Once a month, the managers would get together for training and typically it was some form of “telling us” about something that would help us do our jobs. At best, it was a way to get a break from the daily grind, conduct business during breaks with our colleagues, and impart some . . . some . . . useful information. Many saw it as a “requirement” and generally a waste of time. Did we walk away with new skills? Rarely.
Supervisors and managers are in their positions precisely because they have skills. But that does not mean they have reached mastery. Like a musician or artisan, the skill building process is on-going because every new situation requires the application of skills in a new way. Just like each piece of music is different and the student has to learn how to apply their talent to performing that particular composition.
Practice . . . and Mastery . . . and Superior Performance
Yo-Yo Ma, the world renown cellist, said, “The goal of practicing is to achieve a freedom of the mind that enables one to physically do whatever they want to do. Careful practicing eventually allows one the freedom to be spontaneous, to react onstage to the moment.” I also heard this virtuoso in a live interview once comment that if he missed a day of practice, he would notice. If he missed two days, his teacher would notice. If he missed three days, the audience would notice.
Yo-Yo Ma, Wikipedia
How many leaders dedicate themselves to continuous skill development? How many organizations allow for, or prioritize skill development, as a goal for leaders? In my experience, not many.
Two stand out in my experience. One provided their “point person” to take several weeks each summer for continuous training. Another limited the role of their leader to one primary task in order to have them continue to develop a high degree of skill in that task. In both cases, the results were spectacular. Those two leaders excelled in their roles and it was clear why. The organizational support for their practicing and mastering their talks was remarkable.
Organizations have come to understand the need. They provide coaches, they allow time for continuing education, they promote leadership development. But few, really have a clear focus on creating a “music lesson” mentality and a consistent focus on specific skill development. The well-documented decline in interpersonal skills in the age of social media and virtual relationships among younger cohorts of leaders makes this need an urgent focus for the future of leadership in organizations.
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