Leaders have problems. Others in the organization have to figure out how to help them. It can be difficult. Do they need more training? Perhaps a referral to the Employee Assistance Program (EAP)? Is this simply a disciplinary issue? Or perhaps a complex personality trait? Maybe it's none of the above, it is simply a business problem.
It is not uncommon for leaders to wrestle with "what to do" when one of their managers or senior leaders is struggling. Below is a decision chart designed to help clarify your thinking and give you a direction to pursue. (You can download the file off our resources page.) I hope you find it helpful.
Please note: Every situation is unique and the chart is meant only to help you with your thought process. It should not be used as a final determinant as each individual person deserves a fair and thoughtful consideration of their unique situation.
Available eBooks:
Private Practice through Contracting: Decreasing dependence on insurance.
Engaging Your Team: A framework for managing difficult people.
